TERMS

By making a purchase at www.rockinchalk.com you agree to these terms and conditions.

PAYMENT
Payment is due in full at the time of purchase, prior to shipping.
Major credit cards are accepted.

 

RETURNS & REFUNDS

DIGITAL ITEMS
There are no refunds on Digital Images as the high resolution files are delivered instantly at the time of purchase.

PHYSICAL ITEMS
All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or a replacement sent. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped.

If at any time there is a problem or you are unsatisfied with your purchase, please contact us to resolve the issue. We strive to make every customer happy and your satisfaction is extremely important to us.

 

SHIPPING
If you have ordered a physical item, your purchase will be sent to the address you provided at checkout. Please make sure that this address is up to date and correct before submitting your order. If listed shipping address is incorrect and the package is returned, your order will be refunded minus the shipping costs if the merchandise is returned without damages. Should you request the order be sent to a different address, please be aware that you will be charged an additional fee for shipping the package twice. Shipping times vary from item to item. Please see details of in each product description for the most accurate estimate of its shipping time.

 

PRIVACY POLICY
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or engage in communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We also collect information about gift recipients so that we can fulfill the gift purchase.

We may use the information we collect from you in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, it is simple to unsubscribe or opt-out. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 25, 2017.

 

INTELLECTUAL PROPERTY
All designs and images on this web site and the products sold on this web site are owned by Michelle Baker Design, LLC dba Rockin’ Chalk. All rights reserved. Rockin’ Chalk Designs may be printed and/or reproduced for personal use only. For extended licensing rights, please contact us about available licensing terms for manufacturers and resellers.